About

Yes Chef Team

RETURN POLICY:

• A receipt or order number is required for all returns.
• Full return will be honoured on unused items in their original packaging and/or our price tag still on.
• Full refund will be honoured on claims due to manufacturer's fault. 
• There are no returns on food items or books.
• All clearance items are a ‘final sale’.
• A 15% restocking fee will be held back for items without its original box and/or tags.
• For shipped online orders that have arrived broken , we require an email with images of the broken items inside the shipping box within 24 hours of receiving it, in order to claim. Email to info@yeschef.ca
• Exchanges or refunds must be made within 30 days of purchase (with the exception of Christmas purchases being January 25, with proof of purchase)
• Items returned with a gift receipt will receive credit back on a gift card.
• Gift Cards and E-cards are not redeemable for cash, and are not refundable.
• There are no returns/exchanges on Gift Boxes.

CLAIMS & QUESTIONS:

• Le Creuset

         https://www.lecreuset.ca/warranty OR 1.866.666.6162

• All Clad

          http://www.all-clad.ca/en/CustomerService/Contact-us OR 1.800.418.3325

• Peugeot

          www.peugeot-saveurs.com OR 708.667.7610

• Smeg

          https://euro-line-appliances.com OR 800.421.6332

• Thermoworks

          orders@thermoworks.com (Email) OR 1.800.393.6434

• Zwilling 

          https://www.zwilling.com/ca/contact-form.html

• Meyer

          customerservice@meyerpei.com (Email) OR 1-855-734-7267 ext. 4201

CONTACT YES CHEF:
1.604.746.1232

info@yeschef.ca