Exchanges or refunds must be requested within 30 days of purchase. Christmas purchases may be returned or exchanged until January 31 with proof of purchase.
A receipt or order number is required for all returns and exchanges.
A full refund will be provided for unused items in their original packaging and/or with our price tag still attached.
If a shipped order arrives damaged, please email photos of the broken items inside the shipping box to info@yeschef.ca within 24 hours of delivery.
For online returns, return shipping costs will be deducted from the refund. This does not apply if the item has a manufacturing defect or was misrepresented online.
Items returned with a gift receipt will be refunded as store credit on a gift card.
Gift cards and e-gift cards cannot be redeemed for cash and are non-refundable.
All clearance and seasonal items are final sale.
Food items, books, gift boxes, classes, and workshops are final sale and cannot be returned or exchanged.
