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Return Policy


  • A receipt or order number is required for all returns.
  • Full return will be honoured on unused items in their original packaging and/or our price tag still on.
  • Full refund will be honoured on claims due to manufacturer's fault. 
  • There are no returns on food items or books.
  • All clearance items are a ‘final sale’.
  • A 15% restocking fee will be held back for items without its original box and/or tags.
  • For shipped online orders that have arrived broken , we require an email with images of the broken items inside the shipping box within 24 hours of receiving it, in order to claim. Email to
  • Exchanges or refunds must be made within 30 days of purchase (with the exception of Christmas purchases being January 25, with proof of purchase)
  • Items returned with a gift receipt will receive credit back on a gift card.
  • Gift Cards and E-cards are not redeemable for cash, and are not refundable.
  • There are no returns/exchanges on Gift Boxes.